Videos

TRAINING PROGRAMS

Program Duration: Two daysTarget Group:Entry level bank staff,Tellers, Customer service staff, Back office staff,Personal Bankers, Relationship Officers.

Program Duration: Two daysTarget Group:Entry level bank staff,Tellers, Customer service staff, Back office staff, Personal Bankers, Relationship Officers.

Program Duration–Two daysTarget Group: Tellers and Front line staff
Programme Duration–Two Days Target Group:Relationship Managers, Direct Sales Executives, Sales & Marketing staff,Customer Service Staff, Branch Managers, Supervisors

TRAINING PROGRAMS

Programme Duration–Two Days Target Group:Young Bank Executives, Sales and Marketing staff, Branch Managers,Personal Bankers

Programme Duration–Two DaysTarget Group:Branch Managers, Operations Managers, Back Office staff, Risk Managers,Internal Auditors Compliance Staff, Sales and Marketing Staff.

Programme Duration–Two Days Target Group:Branch Managers, Operations Managers, Supervisors, Risk Managers, InternalAuditors and Compliance Staff
Programme Duration–Two Days Target Group:Relationship Managers, Direct Sales Executives, Sales & Marketing staff,Customer Service Staff, Branch Managers, Supervisors.

TRAINING PROGRAMS

Programme Duration–Two Days Target Group:Relationship Managers, Sales & Marketing staff, Customer Service Staff,Branch Managers, Supervisors

Program Duration: Two days Target Group:Entry level bank staff,Tellers, Customer service staff, Back office staff, Personal Bankers, Relationship Officers.

Program Duration: Two days Target Group:Branch Managers, Assistant Managers, Operations Managers, Unit Heads andSupervisors, Heads of Departments.
Program Duration: Two days Target Group:Relationship Officers,Branch Managers, First Line Supervisors, Team Leaders andHeads of Departments.

Our Skills

For a few years of existence , our effiency has been graded above average.

ASSIMILATION

85%

DELIVERING

95%

GROUPING

80%

ACHIEVING

90%

Training Pictures

Gallery

Our Services

Empower Staff

In appreciating the banker-customer relationship

Build Staff knowledge

On matters directly related to their roles.

Exhibit professionalism banker-customer relations

Assist participants to exhibit professionalism in Teller-Customer Relations

Various Cases of Frauds

Share various cases of frauds and their root causes, to enable staff exercise caution in their daily activities.

Great Customer Service

Assist participants to know the techniques of Providing Great Customer Service and the difference it makes in retaining bank customers

Unique Personal Brands

The creation of their unique personal brands to enhance their corporate image and win more business and customers for the company.

ALKAN Business Consult Limited was incorporated in Ghana as a private limited liabilitycompany under the Companies Code of Ghana 1963, Act 179 on 18th September, 2012. Itsprincipal activity is business consultancy, training in banking and financial services, as well asthe provision of multi-media production. The first Directors are Ms. Alberta Quarcoopome, Mr.Cudjoe Addo-Nyarko and Nana Koranteng Addo-Nyarko.

PASSIONATE AND TAILOR-MADE SOLUTIONS

  • CEO. Ms. Alberta Quarcoopome
  • Mr. LEO Quarcoopome
  • MRS. EVELYN AMA SERWAA AHLI

Testimonials

coming soon..

coming soon

Our Partners

Alkanbiz has worked effectively with the underlisted financial Institutions and have achieved
great results.

Have a question or want to purchase any of our books?

Call now on this number and book your orders or get an effective bank traning for your staff +233 244 333051